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App not working - Help!

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ahix11

Member

4/2/2026
4 Comments

I have a new iPhone 17 Pro and the InterSign ASL app isn't working. When I open the app it comes up with a black screen that says "Error: Null check operator used on a null value". I have not deleted and reinstalled the app in fear of losing my progress. I also checked for an update and the app is up to date.

Has this happened to anyone else? Any advice?

Discussion (4)

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LMsigner

4/2/2026

yea, that just happened to me

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Elizabeth12

4/2/2026

well how did you fix it?😒

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Amarachi Chima

4/7/2026

that happened to me. I have to go to settings and clear my storage to make it work. however that will probably make you lose your progress but it did not affect me because I had just started using the app.

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Rachael

4/11/2026

I had to clear the data. I was able to keep my progress, just had to sign in again

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